Accessibility statement

What is accessible

• The whole shop — from the catalogue to placing an order — can be operated with the keyboard alone.
• Keyboard focus is always visible, and a “Skip to content” link opens each page.
• Headings form a correct hierarchy and the page uses proper landmarks.
• Every form field has a label; errors are text, not just a red border, and are announced to screen readers.
• Product photos have alternative text; decorative graphics are hidden from screen readers.
• Leather, thread and hardware choices, as well as delivery and payment, behave as radio groups with a state assistive technology can read.
• Dialogs close with Esc, keep focus inside and return it afterwards.
• Text contrast meets 4.5:1, and no state is conveyed by colour alone.
• The layout reflows for narrow screens and magnification, without horizontal scrolling.

Known limitations

• The parcel locker map is a component supplied by InPost; its accessibility is outside our control. A text search for a locker — by city or post code — always works alongside it.
• The payment page belongs to Przelewy24 and follows their own accessibility statement.
• We have not yet completed full screen reader testing with NVDA and VoiceOver on every purchase path.
• Videos embedded from external services may lack captions.

How we test

Three levels: automated axe-core checks on every main page after each change, a manual keyboard-only walk through the shop, and contrast and zoom checks. Results go into an internal log. An automated test does not prove full conformance — which is why the gaps above are listed rather than hidden.

Feedback and contact

If something here is not accessible to you, write or call. We answer within two working days, and we are glad to take an order by phone or email if the site gets in the way.

If our response does not satisfy you, you may lodge a complaint with the President of the Management Board of PFRON.